How to Care For Our Products

Product Care

Fabrics

Materials

Protecting From the Elements

Repairs

Fabrics

Material

Wood

Because each piece of wood is unique and handcrafted and carved, expect variation in wood grain appearance, finish stain coloration, and carvings that are not considered imperfections or defects.
Keep furniture out of direct sunlight to avoid sun and light damage and color bleaching.
Keep furniture away from direct heating and cooling sources as they affect the moisture content of the wood.
Clean wood with a soft, dry cloth to remove dust. Use a wood cleaner/protection agent to remove dirt and grime and restore the sheen to the wood finish, being careful not to transfer the cleaning agent to your upholstered fabrics.

Marble Tops

The natural stone you have purchased as part of your home or office furniture is an investment that will give you many years of service.
Stone is a natural product and simple care and maintenance will keep it looking beautiful. Here are some recommendations for routine care and cleaning:
  • Clean stone surfaces with a few drops of neutral cleaner, stone soap (available at hardware stores), or a mild dishwashing detergent and warm water.
  • Use a clean, soft cloth for best results. Too much cleaner or soap may leave a film and cause streaks.
  • Do not use products that contain lemon, vinegar, or other acids, on marble.
  • Rinse the surface thoroughly after washing with the soap solution and dry with a soft cloth. Change the rinse water frequently.
  • Do not use scouring powders or creams; these products contain abrasives that may scratch the surface.
  • A good quality marble wax or non-yellowing automobile paste wax can be applied to minimize water spotting.

Precautions:

  • Use coasters under all glass, particularly those containing alcohol or citrus juices. Many common foods and drinks contain acids that will etch or dull the stone surface.
  • Blot up spills immediately.
  • Do not place hot items directly on the stone surface. Use trivets or mats under hot dishes and placemats under china, ceramics, silver or other objects that can scratch the surface.

Protecting From the Elements

Heat, Humidity, & Dry Air

Did you know that up to half the weight of freshly sawn wood is water? Furniture is crafted from wood that is carefully dried, retaining just enough moisture for the furniture to properly acclimate to the relative humidity in your home. The wood in furniture continues to exchange moisture with the air, shrinking and expanding in response to changes in relative humidity.
Like your own skin, solid hardwood furniture's natural response to extremely dry air is to lose moisture and to shrink slightly. The halves of an extension table may part slightly, or a few tiny openings may appear on a solid wood surface. This will correct itself as the relative humidity rises, and the wood absorbs enough moisture to expand slightly.
On the other hand, if you don't have an air conditioner or dehumidifier, your home's relative humidity may get too high. Parts of your wood furniture may absorb excess moisture from the air and expand, perhaps causing drawers to stick. Once again, this will correct itself as your home's relative humidity decreases. The furniture's quality and sturdiness are not affected by these natural changes.
Here are some ways to ensure your solid hardwood furniture's longevity:
  • For your comfort, as well as to protect your furniture, use a humidifier in the winter and an air conditioner in the summer to keep the relative humidity at 25 to 35 percent.
  • Avoid placing furniture directly in front of radiators, heat runs or fireplaces.
  • Don't expose hardwood furniture to continuous direct sunlight. Draw the curtains occasionally.
  • Store table leaves as close as possible to the table. Keep them in an upstairs closet rather than in a damp basement, so that the table leaves are adjusting to the same relative humidity.

Repairs

Repairs Made Simple

Minor damage to solid hardwood furniture can be repaired quickly and effectively with the right materials, a bit of elbow grease, and some careful attention to detail. More complex repair or refinishing jobs are best left to professionals, especially if the piece has one of today's "super finishes".

Stain Removal

Today's high-performance finishes demand special and careful attention when it comes to stain removal. While there are countless remedies for stains, some may damage the furniture's finish. If you're at all unsure, you should call a professional refinisher.
These common stains often can be treated with do-it-yourself furniture first aid. But bear in mind: always test your remedy on a small area to see if it removes the stain without disturbing or damaging the finish.

Stain Treatment

Water Marks & Rings:

Often, rings are in the wax, not the finish. Cover the stain with a clean, thick blotter, press down with a warm iron, and repeat. Or rub with salad oil, mayonnaise or white toothpaste. Wipe dry and wax or polish.

White Marks:

Rub with a cloth dipped in a mixture of cigarette ashes and lemon juice or salad oil. Or rub with a cloth dipped in lighter fluid, followed by a mixture of rottenstone and salad oil. Wipe dry and wax or polish.

Milk or Alcohol:

Use your fingers to rub liquid or paste wax into the stain. Or rub in a paste of boiled linseed oil and rottenstone with the grain, substituting pumice for dull finishes. Or rub with ammonia on a dampened cloth. Wipe dry and wax or polish.

Drawer Removal (Video)

Adjust Your Soft Closing Drawers (Video)