Accessibility Policy

For the Amini Website

To Information

Our Accessibility Policy

Our Commitment to Accessibility

AICO®, Michael Amini® is committed to ensuring that our website is accessible to all users, including those with disabilities. We believe that everyone should have equal access to information about our furniture products, company information, and services, regardless of their abilities or the technologies they use to access the web.

Accessibility Standards

Our website is designed to work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We recognize that achieving full compliance takes time and continuous effort, which is why we greatly appreciate feedback from our users to help us identify areas for improvement.

Our Ongoing Efforts

Our small development-specific team is making every effort to improve accessibility across our website. We are consistently working to support assistive technologies and ensure our content is accessible to users with disabilities. This is an ongoing process, and we are committed to making continuous improvements.

Use of AICO® Corporate Logo and Other Marks

AICO® names, logos, designs, slogans, trademarks and service marks may not be used in any advertising, publicity or promotion or in any other commercial manner without the prior written consent of AICO®. AICO® corporate logo may NOT be used as a web page link.

Supported Assistive Technologies

We strive to make our website compatible with assistive technologies including screen readers, voice recognition software, keyboard navigation, and other accessibility tools.

Accessibility Support and Feedback

How to Contact Us:

If you encounter accessibility barriers on our website or need assistance accessing any content, please contact us. We are committed to addressing accessibility concerns in good faith and making necessary updates to improve compliance.
Accessibility Contact Information:
8725 Rex Road,Pico Rivera,CA 90660
Tel: 562.222.2500
Fax: 562.222.2525
Contact Us

What Information to Include:

When reporting accessibility issues, please provide:
  • Your contact information
  • The specific page or section where you encountered the issue
  • Description of the accessibility barrier
  • The assistive technology you were using (if applicable)
We recognize that by reaching out to report accessibility barriers, you are taking time to help us identify areas where we can improve. Your feedback is invaluable in helping us create a more accessible experience for all users. We are committed to learning from your insights and using them to identify and address accessibility gaps throughout our website.

Response Timeframes

We are committed to addressing accessibility requests promptly and will acknowledge receipt of your request within 2 business days. Response times for resolution depend on the complexity of the issue, and we will work within our capabilities to provide the most effective solution possible:
  • Simple fixes: 5-10 business days
  • Medium complexity issues: 30 days
  • Complex structural changes: 60-90 days
  • Major architectural changes: Timeline to be determined based on assessment, with regular updates provided on progress
If a requested change requires resources beyond our current capacity, we will explore alternative solutions and communicate this transparently.

Interim Solutions

While we work on permanent fixes, we may provide interim solutions such as alternative formats for content or direct assistance from our support team.

Alternative Access Methods

If you encounter barriers or prefer not to use our website, you can access our information and services through: